Specialist with German OR French
Miejsce pracy: Kraków
Nr ref.: JO-1608-337746xxx
Your skills, knowledge and experience:
- Fluent knowledge of German OR French (at least B2 level) + communicative English,
- Analytical mind set and problem solving skills,
- Willingness to learn.
Your responsibilities:
- Provide hardware /software / network problem diagnosis and solutions via telephone for customers and users.
- Coordinate and manage relationships with vendors and support staff that provide specialist resolutions.
- Administer and provide User Access and Exit controls.
- Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's.
What we offer:
- Attractive salary and benefits package (private health care, life insurance, Multisport card, lunch and leisure vouchers)
- Professional trainings and language courses
- Promising career path in multinational environment with a team of business experts