Accenture is a global management consulting, technology services and outsourcing company.
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a IT solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
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Coordinate the application maintenance for selected applications.
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Close cooperation with the client (based in Cracow PL) and Delivery Center in Manila, Philippines.
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Coordinate development of the applications.
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Take responsibility for the equality and keep KPI levels.
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Manage the service governance (status meetings, ad-hoc meetings etc.) on a daily basis.
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Coordinate all activities to deliver the service in accordance with contractual scope and target levels.
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Prepare reposts, internal and external, according to contractual requirements.
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Provide regular formal and informal feedback to the Client and Account Management regarding aspects of the services.
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IT background.
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Proven track experience in services management as a team member, team lead.
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ITIL certified - Services Management.
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Working understanding of software development and maintenance lifecycle.
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Fast learner.
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Experience in client facing role and excellent relationship building skills.
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Technical Skills in SharePoint/MS applications and SAP CRM - knowledge but not deep expertise is required.
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Offshore cooperation experience- nice to have.
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Experience in project team coordination.
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Attitude and willingness to work in a long term assignment.
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Excellent command of English and Polish.
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Good interpersonal skills.
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Ability to work creatively and analytically in a problem-solving environment.
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Clearly defined career path and professional development in an international company.
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Career counseling, mentoring and support to help you achieve professional success and grow your career.
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Professional trainings, access to advanced knowledge bases and to advices of international experts.
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Opportunity to work with Global TOP Clients on large international projects.
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Friendly workplace environment, team bonding events, ability to participate in after work activities.
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Competitive benefits package: private healthcare, additional life insurances, lunch vouchers, sport packages, corporate credit card American Express Gold.
Poznaj
Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.