Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
- Understanding Client’s requirements related to social media monitoring
- Reporting of the Client’s social media performance in a given time period
- Good knowledge and understanding of social media campaigns
- Support the Client’s customer service team by identifying reputational risks
- Ensure quality and timely completion of requests
- Ensure seamless communication with the Client (if necessary)
- Identify, manage, resolve and escalate risks and issues affecting timely closures of requests
Requirements:
- Fluent English and German (B2/C1 level)
- Knowledge of Spanish will be an important asset
- Minimum one year of proven experience with exposure to analyzing, summarizing and/or managing of online media content
- Ability to freely write editorial summaries in high quality to capture the most important aspects
- Analytical thinking and ability to derive conclusions, insights and recommendations from findings
- Exposure to financial services or proven interest in media relations, journalism, translating will be important assets
- Mindset for learning business domain (Financial Services) knowledge
- Skills in planning and prioritization, detail orientation and results focused
- Good knowledge of MS Excel and Power Point
- Strong multi-tasking, time-management and interpersonal skills
- High degree of flexibility
- Opportunity to work for the most recognized brands in the world
- Attractive salary
- Online and classroom trainings (CIMA training /certificate for qualified employees)
- Notable discount for the language courses
- Social benefit packages including: private medical care, My Benefit, life insurance
- Open communication among all employees and across the teams
- Ongoing mentoring and support not only during the induction period
- Friendly work atmosphere and chill-out spaces for chats
- Accelerate runners club and the participation in various employee initiatives
- Beverages (as coffee, tea) at any time you want
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Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.