Service Desk Analyst with Spanish and Italian (m/f)
Miejsce pracy: Poznań
Nr ref.: JO-1408-292104poz_502
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals. Currently we are looking for: Service Desk Analyst with Spanish and Italian (m/f).
Job description:
- providing first line support for business clients,
- implementing the process of solving incidents and requests,
- external and internal communication through phone, chat, email,
- promoting an outstanding service.
Requirements:
- experience in a help desk / service desk / customer service position,
- availability for day and night shifts,
- good knowledge of Spanish, Italian and English,
- excellent verbal and written communication skills,
- “customer first” mentality and professionalism,
- ability to multi-task and setting priorities.
We offer:
- friendly working atmosphere,
- attractive salary,
- social benefits,
- multilingual and multicultural work environment.