Service Administration Specialist

Functional Area: Administration                                                     Location: Wroclaw (Breslau), Poland

Duration: unlimited                                                                        Employment Type: Regular Full-Time

• Processing orders (Quotes/One time services/Service Agreements/Extension of Agreements).
• Supporting delivery of instruments, handling returns/replacements with logistic company.
• Documenting cases in dedicated systems.
• Maintaining customers and instruments data base; Key user role for specific customers.
• Contributing to achieving company’s financial goals.
• Invoicing service activities, Issuing credit/debit notes, reporting and sales support.

• Excellent knowledge of German and English language.
• Advanced knowledge of French or Italian language is a plus.
• At least 2 year documented experience in customer service/sales area.
• Advanced knowledge of Microsoft Office, specifically Excel, Outlook.
• Experience with SFDC and SAP is beneficial.

• Dynamic personality, open minded and friendly.
• Excellent communication and prioritizing skills.
• Professional in building customer relations.
• Critical thinking and problem solving skills.
• Great team player.

• Possibility to develop in an international company;
• Attractive office location in Sky Tower;
• Attractive benefits package;
• Language classes;
• Private medical care;
• Group Life Insurance;
• Friendly atmosphere;
• Happy Monday :)