Twój zakres obowiązków: monitoring zgłoszeń i obsługa incydentów IT; udział w projektach prowadzonych przez Departament Informatyki; praca w systemie ticketowym; zapewnienie prawidłowej i bezawaryjnej pracy infrastruktury IT; zdalne i lokalne wsparcie użytkowników z zakresu oprogramowania...
kierownik/koordynator umowa o pracę / kontrakt B2B pełny etat
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Zadania: samodzielne kierowanie projektem/ami wdrożeniowym/mi u klienta zewnętrznego i wewnętrznego, koordynowanie i inspirowanie działania zespołów projektowych, odpowiedzialność za postęp merytoryczny i czasowy (harmonogram) projektu, odpowiedzialność za budżet projektu, prowadzenie...
Are you passionate about problem-solving and providing excellent customer service? We're looking for a detail-oriented Junior Card Dispute Specialist to handle case investigations, customer communications, and collaborate with various internal teams. If you have a knack for translating...
specjalista junior / mid / senior umowa o pracę pełny etat
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Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
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Luxoft
is an emerging global leader in high-end software application development.
Luxoft is a global IT outsourcing and software development company with 7000 employees across 19 locations. It was recently recognized as Leading Central and Eastern European Service Provider in the 2010 Global Services 100 list. Luxoft is famous for flexible delivery models, world's best IT talent pool, low attrition rates, best-of-breed processes and highest security and quality standards.
Luxoft is trusted long-term partner for world class leaders such as
Avaya, Boeing, Dell, Deutsche Bank, IBM.
Currently we are looking for
Currently we are looking for
Senior Support Engineer
VR-4879
Senior Support Engineer
Miejsce pracy: Krakow
Nr Ref.: VR-4879
Luxoft - Leading Central and Eastern European IT Service Provider. Learn more about Luxoft at www.luxoft.com
Responsibilities:
Perform Level 2 tasks supporting the regional overnight batches
Liaise with business on issues, outage reporting/management including SLA reporting improvements
Liaise with the development teams for new releases
Liaise with the global support team for handovers, knowledge transfer and ensuring a standard model of support is implemented
Flexibity in hours is required. Some weekend work and escalation as per normal investment banking practices
Build and maintain scripts and tools to manage the production environment and relative reporting
Work on project items that affect the production environment
This job requires travels and shift work 24/5 mode
Requirements:
2+ years Production support experience in a related business area
Ability to work in a global team with both global and regional responsibilities
Experience in a number of Windows, Unix/Linux (basic scripting for monitoring requirements)
Experience in Relational Databases Oracle, Sybase and MS SQL Server in terms of basic querying and stored procedure debugging
Fluent English
Apart from what everyone else offers, we offer:
Join our newly established Development Center in Krakow and become a member of our open minded, progressive and professional team. In this role you will be working on projects for one our world famous clients. You will have a chance to grow your technical and soft skills, and build a thorough expertise of the industry of our client. On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.
Twój zakres obowiązków: monitoring zgłoszeń i obsługa incydentów IT; udział w projektach prowadzonych przez Departament Informatyki; praca w systemie ticketowym; zapewnienie prawidłowej i bezawaryjnej pracy infrastruktury IT; zdalne i lokalne wsparcie użytkowników z zakresu oprogramowania...
kierownik/koordynator umowa o pracę / kontrakt B2B pełny etat
22 godz.
Zadania: samodzielne kierowanie projektem/ami wdrożeniowym/mi u klienta zewnętrznego i wewnętrznego, koordynowanie i inspirowanie działania zespołów projektowych, odpowiedzialność za postęp merytoryczny i czasowy (harmonogram) projektu, odpowiedzialność za budżet projektu, prowadzenie...
Are you passionate about problem-solving and providing excellent customer service? We're looking for a detail-oriented Junior Card Dispute Specialist to handle case investigations, customer communications, and collaborate with various internal teams. If you have a knack for translating...
specjalista junior / mid / senior umowa o pracę pełny etat
2 dni
Wyzwania, jakie na Ciebie czekają: Monitorowanie zdarzeń cyberbezpieczeństwa w czasie rzeczywistym; Wyszukiwanie zależności pomiędzy zdarzeniami, kategoryzowanie zdarzeń; Zbieranie kluczowych informacji, ich analiza i interpretacja w celu eskalacji do odpowiednich linii wsparcia; Przyjmowanie...
Overview of the role Global Benefits Analyst is a member of Expat Team, a part of larger Global Benefits Team in Krakow. Expat Team focuses on providing services to clients seeking risk and health insurance for their employees that are working outside their country of residence. In our Team, Global...
What the day will look like As a member of our team, you’d be responsible for providing administrative support in terms of available insurance policies by organizing, validating, and verifying the data as well as interacting directly with the Dutch teams to deliver the best solutions available on...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM system; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
