Brand New Galaxy (BNG) is an agency focusing on digital transformation and commerce solutions for global brands, integrating smart business solutions in the area of marketing and technology. BNG is a haven for innovative and dynamic ideas from the area of holistic digital, e-commerce and new technologies, uniting a family of diverse stars in a constellation of talent. As a part of Stagwell, the Challenger Network, we combine the energy and spirit of a startup with the organizational scale and standards of a global player.
BNG acts as international hubs for many clients (Coty, Bayer, Lindt, P&G), in its portfolio it has over 20 large clients who have entrusted it with regular service. BNG’s activities include customers operating in Europe, North America, Asia and the Middle East.
www.brandnewgalaxy.com
Senior Account Manager (E-commerce)
Company: Brand New GalaxyLocation: Warszawa
Company: Brand New Galaxy
Location: Warsaw/Poznań hybrid/remote 100%
Your mission, if you choose to accept it, will be:
- Establishing and keeping strong collaboration and partnership with the Clients
- Realization of the business strategy as part of the entrusted customer service and services delivery - in direct cooperation with the supervisor
- Supervising an E-commerce team of four (or more in the future) and working on improving their project management/client service skills
- Responsible for budget planning, sales planning and reporting status of planned sales in the team
- Setting up goals for your subordinates, tracking their progress, motivation management, feedback sharing to support personal growth)
- Conducting efficient project communication
- Cooperating with other departments in the Agency to ensure all team and project challenges.
- Upselling new business ideas and services to your Clients
What you’ll need to succeed:
Required:
- 3-5 years of experience in the Client Service area
- Experience in an agency environment (digital, E-commerce, marketing…)
- Experience in working with global Client
- Proven team management record
- Knowledge of e-commerce ecosystems
- Understanding the content creation process
- Proficiency in English
- Excellent communication skills
- Project & time management skills
Desired:
- Business acumen
- Proven cost control skills
- Basic understanding of P&L management
What makes this a great career opportunity?
- Growth as a team leader responsible for other people and their performance
- Working in E-commerce for one of the biggest clients will give great job experiences and possibilities for self-development
- Working with the best experts in the E-commerce in Europe (and possibly the world!)
Benefits:
- Private medical care
- Multisport card (option to buy)
- Remote work opportunities (workation abroad)
- Employee referral program
- Access to a mental health support platform
- Access to e-learning language platform
Our recruitment process:
- Recruiter phone screen
- Online interview via MS Teams
- Recruitment task
- 2nd interview