Ogłoszenie numer: 278948, from 2013-06-07
Are you looking for a new challenge? Are you willing and ready to invest in your career? Do you want to be part of something new and exciting? We are recruiting a new team for one of our major clients, the world’s largest IT Networking company. Convince us of your skills and join in this new project!
Due to the successful partnership between SELLBYTEL and with world’s largest IT Networking company we are currently looking for:
Sales Administrative Specialists (f/m)
Location: Kraków
Job description
- Escalation point of contact for cases where an additional attention or priority is required
- Manage and control the flow of the team on the day-to-day, assess the quality of the service provided by agents/team members, and be a mentor for any new hire on team and organization processes
- Running reports on a weekly basis on the teams activities. Those reports would be used for any internal or external communications done to the cross-functional teams by the Management team
- TL would be the bridge between management team and the agents
- Driving the onboarding and training of new team members would be driven by the TL, in conjunction with management team, from adjusting/revising the existing training plans, shadowing and mentoring plans, accesses, etc.
- Take over the sales support for sales representatives
- Be responsible for registration, import and upload of valid bill of material and configuration
- Build, maintain and expand cross-functional relationships, and adapt to changing customer needs
- Develop a deep knowledge of processes, resources and tools in role
- Solve problems involving cross-functional partnerships
- Identify and drive process improvements
Requirements
- Fluent in English
- Fluent in German and/or French is an added value
- Colleague (university) degree
- 2 to 3 years of business experience in sales administration, business support and/or channel experience, preferably in the IT industry and the indirect sales business model
- Good communication and interpersonal, problem solving as well as decision making skills
- Reliable, responsible, self-driven, result orientated personality
- Ability to deliver results in cross cultural and virtual organizations and to work with remote management model
- Understanding of “business support” function in a proactive way
- Good Excel skills (mandatory)
- Ability to learn new software and tools rapidly
We offer
- Full time position;
- Extensive training on market leading products
- Personal development programs and mentoring to develop skills
- Possibility to participate in a growing project
- Good career prospects in a reputable company which rewards employees with commitment and passion
- Working place: Krakow
Please add the following clause: I agree to the processing of my personal data for the needs necessary in the recruitment process.