Ryanair is Europe's most popular airline, with up to 142 million annual passengers, operating more than 2,400 flights a day and connecting 37 countries using a fleet of more than 450 aircraft. Another 200 Boeing 737 will join the fleet soon, allowing Ryanair to increase traffic even more !
As a result, Concentrix Poland is opening new opportunities for candidates who want to provide services to Ryanair!
We are a professional team working as an airline customer support.
Thanks to us, satisfied customers can enjoy a successful trip, and their difficult situations are solved by our qualified staff.
Your responsibilities:
- Solving passengers' problems, because we believe everyone deserves a happy ending ;)
- Providing essential information with as much ease as if you were hosting your own podcast!
- Handling incoming calls, emails and chats
- Helping in crisis situations with a cool head and a smile on your face - like Dexter Morgan ;)
Our requirements:
- Positive attitude and willingness to work with people - after all, you are our Super Hero!
- Communication skills and the ability to listen - each passenger has a story, and we help them get to their destination!
- Do you speak English? Great! Level B2 is required, because our passengers come from all over the World! :)
- Commitment and Can Do attitude - because together we can do more!
What we offer:
- Working in a team, where there is always room for good humor and coffee! Or tea ;)
- Opportunity to learn about the aviation industry from the inside out - after all, you don't have to become a pilot right away ;)
- Flexible working hours, which you can fit into your college schedule!
- Work place located in the heart of Katowice
- Employment based on a contract of mandate
- Fruit Wednesdays, Pizza Days with the team and all the delicious things that are organized for us!
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.