The way the world does business has changed forever. To survive and flourish in this era every business must differentiate itself from the competition. Every company must innovate and become special. We have always delivered technology innovation to our customers. Now we partner with them in their business to help them become a special company, and to stay special. To make our customers special we need people who are above the ordinary. Who understand the value of opportunities, cross functional jobs, world class training and collaboration with the talent from across the world.
Workplace: Kraków
Job description:
Operations Manager is responsible for RTR and FA process related tasks ensuring that the Service Level Agreements (SLAs) are achieved within agreed budget. He manages and controls a broad range of operational and analysis areas within his responsible parts of the client contract. He is responsible as people manager to manage staff performing the processes, including their development and availability. In addition he is responsible for new scope changes and to create new business opportunities. He independently analyses and interprets financial and accounting standards and practices and ensures compliance.
What we look for:
Environment skills:
- University degree (economics, finance, accounting); ACCA, CIMA or equivalent is an asset
- At least 5 years experience in Accounting /Finance
- Detailed understanding of R2R processes
- Experience in leading larger RTR teams
- Experience in dealing with Senior Management (internally and client)
- Experience in developing new and enhancing current RTR processes and procedures and their implementation for a variety of F&A and business problems.
- Experience in working in a service driven, customer focused environment
- Works independently with minimal management guidance
- Is very familiar with ERP systems and tools and related control requirements
- Desire to work in the developing project.
- Strong analytical skills
- Consultative communication skills
Communication & Negotiation skills:
- Strong written and verbal communication skills to interact regularly with accounting and financial management (client and internally)
- Develops and maintains a proactive working relationship with clients while delivering agreed upon expectations
- Serves as an interface with internal and external audit/Regulatory entities
- Negotiates with clients and internal functions effectively with ability to influence the decision making process
- Ensures clear and concise communication within the team and creates good team spirit
Problem solving skills:
- Understands client’s needs and requirements
- Has high degree of analytical ability in the evaluation and development of a variety of financial transactions and reports
- Understands contract deliverables and is able to identify out of scope work
- Executes service that meets contractual requirements
- Resolves questions and issues with client
- Continually and proactively strives to simplify, standardize and improve processes locally and internationally
- Recognized and asked as a specialist in his/her specific F&A area
Contribution leadership skills:
- Ensures adequately controlled F&A practices are adopted containing audit controls within the process
- Proactively manages the relationship with internal and external auditors and ensures timely compliance with audit requests for information
- Ensures operating procedures are maintained, understood and followed by team
- Provides coaching and guidance to department and team members in designing solutions to F&A problems/issues
- Effectively facilitates attainment of commitments and provides strategic directions to department or work teams
- Continually considers improvement opportunities and encourages team leaders to do the same
- Continually improves people management skills and encourages team leaders to do the same
- Coaches and supports team leaders to ensure that they can perform their roles efficiently and effectively
- Provides clear and concise management reports and memorandums
- Is in regular contact with senior site financial and line management
- Has outside contact with external auditors, bank officials and tax auditors to exchange information
Business impact skills:
- Accountable for group results which have immediate impact on accuracy and efficiency of assigned F&A area
- Has immediate impact on the integrity and reliability of F&A data and control posture for responsible area of client contract
- Uses problem resolution techniques to recommend improvements to overall financial results
- Accountable for achievement of high client satisfaction
- Is a member of the management team to ensure the effectiveness of the operations.
What we offer:
- implementation that enable independent work on the position
- very good atmosphere at work in a project team
- opportunity to work for international clients
- an opportunity to gain experience
- high possibility for self-development
- he opportunity to participate in training and language courses
- private health care for employees and family members
- a comprehensive package of life insurance
- an extensive benefits package
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