If you are not afraid of a challenging and dynamic working environment and you are relations oriented, ambitious, you speak English well, and maybe you even know other languages – we invite you to join
CBRE Corporate Outsourcing is part of CBRE - the global leader in commercial real estate services, investment and outsourcing. In the prestigious 2016 IAOP Global Outsourcing ranking CBRE was identified as one best service providers, for many years being the undisputed number 1 for in the real estate industry. Simply join the Best!
- Day to day management of DM and CA Team Leaders.
- Ensure all monthly, quarterly and yearly targets are achieved by each Team
- Generate & Compile performance reports on a monthly basis and provide the same to the manager.
- Work with all the support departments to devise new initiatives to increase productivity & ensure smooth functioning.
- Actively manage performance of each Team Leader on a regular basis to ensure all their problems are dealt with effectively and efficiently.
- Supporting PS Manager in effective management of services delivered by Portfolio Services Department - especially in terms of contracts, controls and audit requirements (ISO and ISAE 3402)
- Supporting PS Manager in global/local project management;
- Effective cooperation with other GBS departments and relevant stakeholders;
- Identification of potential improvements in all PS processes that will increase work efficiency and improve internal controls
- Responsible for attrition management and arranging for backfills on a timely basis
- Works closely with HR to ensure high employee morale and retention initiatives
- Conducts skip level meetings at regular intervals to address concerns, if any
- Any other duty as required by the line manager commensurate with the post
The candidate must have at least 2 years experience in Team Management. The candidate should have strong analytical abilities as well as strong interpersonal and organisational skills. Likewise be able to prioritise with the client and the CBRE team day to day tasks and projects alike and be able to effectively communicate risks, issues and achievements.
Preferable experience should include:
- SSC/ BPO (critical)
- Team/ Project Management (critical)
- Project implementation/ Transition (important)
- Process' improvement (important)
- Analysing commercial real estate lease documents
- Knowledge of MS Visio and/or Access
- Knowledge of IEX / Business Objects
- Knowledge of CRM and/or project planning tools
- Fluent English will be essential for this role as well as good business writing skills
- Opportunity to gain experience in a professional, multinational corporate environment
- Opportunity to grow with the team and experience lively, energetic and friendly work atmosphere
- Multilingual (12 languages used in everyday work) environment across EMEA
- Private medical care with a very attractive offer
- Competitive benefit package (life insurance, partly funded language lessons, sport & recreation allowance)
- Work place located in a quickly developing office district with an easy access to public transport
- New office place in a recently finished, modern building
