OTC Manager

Requirements:

• University degree in Finance/ Accounting
• 3 - 5 years of experience in a management role (including staff management)
• Experience in managing a team (min. 30 - 50 staff members)
• Experience with change management as well as working in a multicultural and international environment
• Understanding of relevant regional accounting practices and the regulatory environment
• Experience in continuous improvement initiatives, root cause analysis and project management
• Experience in business process standardization
• Customer orientation and intercultural competence
• Drive for results and demonstrate a decisive coaching leadership style

Responsibilities:

• Managing the O2C team for the countries serviced by the Finance SSC
• Managing and monitoring the O2C process performance meeting the SLA and defined KPIs
• Ensuring compliance with financial policies and procedures for the O2C stream
• Timely and properly escalating and follow up all issues
• Highlight training needs for staff and support the personal development of the team
• Organizing periodic meetings with the finance team to follow up on performance of Collections and AR activities
• Identify, analyze and resolve recurring performance problems and implementing improvement activities
• Ensure that the daily banking and allocations are accurately processed and allocated
• Ensure the ageing and other open issues are followed up timely
• Ensure Bad Debt provisions are properly reviewed and approved before posting
• Manages monthly closing of financial records and create month end reports for management review
• Ensure checklists of the team members are monthly reviewed and signed off
• Support the development of the O2C process on identification and recommendation of improvements in internal controls and automation of tasks
• Ensuring formal process documentation
• Identify and report all risk and compliance issues
• Willingness and ability to travel including international trips (25%)
• Knowledge of ERP system
• Fluent English is a must
• Analytical and organizational skills
• Good communication, interpersonal and coaching skil

We offer:

• Willingness and ability to travel including international trips (25%)
• Knowledge of ERP system
• Fluent English is a must
• Analytical and organizational skills
• Good communication, interpersonal and coaching skill