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Perform operational tasks within Logistic Claims area. Resolution of tasks accurately and efficiently to achieve the fixed service level target. Responsible to ensure Logistic Claims processes compliance with related financial controls. Coordinating all required continuous improvement actions. Ensure efficient cooperation with warehousing, distribution and transportation.
Inviting applications for the role of the Order Entry Specialist with English
We are looking for the candidates willing to join us to work for great organization and our customer - Unilever
Responsibilities
- Responsible for the operational tasks of Order Entry processes
- Solving claims tickets accurately and efficiently to achieve the fixed service level target
- Deliver different order to cash processes KPI’s
- Cooperate with local Customer Service organizations, warehousing, distribution and transportation
- Ensure Oder Entry processes are done in compliance with related financial controls
- Implement improvements to current processes
- Involvement in projects related to Order Entry area
- Ensure efficient customer service processes
Qualifications
- High School Degree / logistics can be an advantage
- Proficiency for languages as English B1
- Customer Focus (focus on internal customers and impact on our external customers) and Experience in Claims Management will be an asset
- Bias for action (focus on results and use of intelligent risk taking)
- Team Alignment (team player; supports and respects others)
- Accountability and responsibility (personally driving change and using operational discipline to deliver on the promise)
- Good communication skills, ability to cooperate with external and internal customers
We offer
- Attractive salary
- Stable job offer – employment contract
- Various trainings (initiating, soft skills)
- Possibility of development
- Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)