Job Description:
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Performing order entry using internal systems, checking and deciding on available providers, communicating with them via emails
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Reporting expected vs actual output
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Gaining and maintaining Client confidence and organization’s trust by developing efficient relationship
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Interacting with internal clients to resolve issues; communication with clients in a professional manner maintaining confidentiality
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Escalating issues and seeking advice with Senior Operations Purchase Agents and Team Leaders when facing non-standard issue
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Proficiency in English
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Very good French
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Previous work experience in BPO/SSC would be an advantage
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Experience in Customer Service would be nice to have
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BA/MA degree
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Strong communication/organizational skills
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Self-motivation
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Results & detail oriented
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General PC experience is required (including basic Microsoft Office skills)
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Good team working skills
- Opportunity to work for the most recognized brands in the world
- Attractive salary
- Online and classroom trainings (CIMA training /certificate for qualified employees)
- Notable discount for the language courses
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance, professional photo classes
- Open communication among all employees and across the teams
- Ongoing mentoring and support not only during the induction period
- Friendly work atmosphere and chill-out spaces for chats
- Accelerate runners club and the participation in various employee initiatives
- Beverages (as coffee, tea) at any time you want
Poznaj
Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.