BE PART OF US
Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Onsite Technician with German
Bielany Wroclawskie, ul. Logistyczna
Nr ref.: 10687
Your Tasks
- Providing IMAC/D services
- Providing Break/Fix of various devices
- Providing Hands & Eyes support of devices and network
- Onsite Support
- Delivering Project Services
- Device Deployment and Depot Management
- Business trips to Germany from time to time as a backfill engineer to support various projects
Our Requirements
- OSS L2 engineer
- Good customer facing skills and being well presented
- Independent and pro-active thinking
- Ability to build effective relationships both within the team and across the business and Professional Services
- Ability to work in line with specified standards and required levels of deportment, conduct and ethical workplace practices
- Ability to work alone and unsupervised, taking the initiative when necessary
- Ability to Organize and prioritize work appropriately
- Experience of using a Call Logging system
- Good working knowledge of Windows 7/10 and related Office applications
- Knowledge of mobile devices – Android and iOS
- Experience with building, configuring, troubleshooting PCs and laptops
- Valid driving license
- B2 level in English and German
- 24 months of experience in IT field is required
- Engineer’s background check is required
Would be an asset:
- Support experience of MACs
- Familiarity with Microsoft SCCM would be advantageous during troubleshooting or H&E support
Your Benefits
- A secure job position in an exponentially growing international IT company
- Room to implement your own ideas, challenges within your own responsibility
- Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication
- A job with purpose - possibility to contribute to our CSR projects: Hemmersbach Rhino Force, Hemmersbach Kids’ Family
- Welcome package, full introduction into the company, Buddy program to help you get started
- Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform, for our employees’ kids access to educational modules
- Company bus from the centre of Wroclaw, a free car parking area
- A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner, and family members
Your Tasks
- Providing IMAC/D services
- Providing Break/Fix of various devices
- Providing Hands & Eyes support of devices and network
- Onsite Support
- Delivering Project Services
- Device Deployment and Depot Management
- Business trips to Germany from time to time as a backfill engineer to support various projects
Our Requirements
- OSS L2 engineer
- Good customer facing skills and being well presented
- Independent and pro-active thinking
- Ability to build effective relationships both within the team and across the business and Professional Services
- Ability to work in line with specified standards and required levels of deportment, conduct and ethical workplace practices
- Ability to work alone and unsupervised, taking the initiative when necessary
- Ability to Organize and prioritize work appropriately
- Experience of using a Call Logging system
- Good working knowledge of Windows 7/10 and related Office applications
- Knowledge of mobile devices – Android and iOS
- Experience with building, configuring, troubleshooting PCs and laptops
- Valid driving license
- B2 level in English and German
- 24 months of experience in IT field is required
- Engineer’s background check is required
Would be an asset:
- Support experience of MACs
- Familiarity with Microsoft SCCM would be advantageous during troubleshooting or H&E support
YOUR BENEFITS
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
- Expand parking / Company bus from Wroclaw
- Remote work during the pandemic
BENEFITS
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
- Expand parking / Company bus from Wroclaw
- Remote work during the pandemic