Capita is the UK’s largest business process outsourcing company hiring almost 75 000 staff across UK, Europe, India and South Africa. Our goal is simple: to help our wide range of public and private sector clients improve service to their customers.
Capita Poland with two Business Centres in Kraków and Łódź hires almost 700 employees. We deliver multilingual business services that range from managing complex processes to more specialised support. That provides our employees with the opportunity to work for various clients and develop expertise in many disciplines.
Given our expansion plans and exciting new projects, Capita is currently recruiting for the position of:
As an Onboarding/Extensions Coordinator you will provide support to new and existing contractors across all resourcing businesses. You will be required to control and manage contracts, building robust working relationships with contractors and dealing with their queries on a daily basis. You will deal with contractors’ documentation, and act as a first point of contact.
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Responding to queries from new joiners, existing contractors and Recruitment Teams ensuring solutions and answers are given in professional way
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Agreeing start dates with recruitment team and Hiring Managers as well managing of essential documentation due to internal corporate policies
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Dealing with any queries from line managers & recruiters to ensure smooth process
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Generating special reports and analysis on request
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Hold a university degree
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Are fluent in English, with excellent written and verbal communication
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Are committed to customer service excellence
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Have a keen eye for details and Can Do attitude
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Are self-motivated and able to work autonomously
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Are well organised and methodical
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Are highly responsive with ability to absorb information quickly
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Are familiar with recruitment industry (desirable)
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Have high ethical standards
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Friendly work atmosphere and positive environment with a great work-life balance
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Workplace in the city centre
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Private medical healthcare
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Benefit packages including Multisport card
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After work activities (football team, volleyball team, charity events, etc.)
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Access to free in-house English classes with our dedicated English Trainer
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Opportunity to become one of the internal Trainers
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Work in an international and multicultural environment