Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Lodz region and employ around 2500 specialists that provide services in nearly 30 languages.
Currently we are looking for the candidate for the position of:
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Manage operational activities of commercial and technical master data via Team Leaders and Team Members
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Realize departmental strategic objectives
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Steer and monitor the team performance through strategic/managerial/operational metrics(SLAs, internal controls, quality of performance)
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P&L responsibility
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Stimulate process improvements and support execution of departmental projects
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Staff and position planning, retention management, employee recruitment, training and talent development
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Build positive relations and teamwork environment
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Monitor implementation of new processes
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Identify issues, define and implement action plan
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Build and maintain relation with the customers
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Represents the department towards the stakeholders
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Manage relation with the Client
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Identify and realize growth opportunities
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Leadership skills and significant experience on a leader or manager position
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Strong domain knowledge in Supply Chain, Order Management or Master Data Management
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Drive for results and focus on quality
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Organizational skills and ability to prioritize tasks
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Customer orientation and experience in maintaining relationships with client on managerial level
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Excellent communication skills
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Fluent English (verbal & written)
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Interpersonal and motivational skills
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Excellent communicational skills and negotiations capabilities
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Strong time management and planning skills
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Ability to identify improvement opportunities and implement them
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Stress resistance and ability to manage very dynamically changing environment
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Independence and decision-making skills
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Pro-active and preventive approach in problem-solving
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Independent process management
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Career in the multinational company
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Unique opportunity to take part in international projects and gain experience with various businesses
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Set of social benefits to choose from
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Salary adequate to your competencies
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External and internal training programme