Maps Reporting Specialist with Italian

Type of employment: full-time employment, 24/7 shift

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses - helping them go from doing digital to being digital. 
In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant! 

As a Reporting Specialist, you will be part of the project operating within a couple of different streams, primarily focusing on:

• Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, Data Feed Updates;
• Real-time coverage of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched in.

• Fluent Italian & English (at least B2),
• Work experience of 0-2 years,
• Perform validation by calling if required,
• Ability to run tests and provide feedback on newly defined procedures including the use of tools, policies, and workflows,
• Good understanding of all forms of public transport,
• Incident management experience will be a great asset,
• Skilled researcher and comfortable using a variety of online sources in various languages,
• Good communication skills and attention to detail,

• Opportunity to be part of a global organization focused on the development 
• Open-minded and multinational environment 
• Training & development opportunities including language courses 
• Professional development and a clear career path 
• Full equipment and paid training provided from the first day of work 
• Extensive benefits package:
  • Multisport Card,
  • LuxMed medical healthcare including dental care,
  • Life insurance,
  • Cafeteria benefits.