Job Description
IBM Client Innovation Center Wroclaw & Katowice is now hiring experienced mainframe
professionals!
Experience new and diverse professional challenges. Take your career further with IBM’s Client Innovation Center in Wroclaw & Katowice. Be part of a multicultural team that helps our clients to transform how their IT services are delivered. You will discover a friendly team-focused environment: an inspiring workplace that provides an open and collaborative culture. Enjoy varied and challenging work - and grow your expertise through training and career development tailored to you. Shape your future by joining a global team that has driven client success for more than 100 years.
As a member of Mainframe Middleware Team, candidate will be responsible for the CICS transaction servers and MQ Websphare on z/OS LPARs. Candidate will have to perform all functions related to supporting CICS and MQSeries including: administration, configuration, installation, maintenance, upgrades, performance and problem solving.
Main tasks:
CICS part:
- Monitor the systems for issues and take the required steps to address them
- Install, upgrade and maintain the CICS and CTG software
- Create and maintain CICS regions used by the applications including Assembler and
Cobol programs
- Administer the CICS regions according to application requirements (create new objects: transactions, tclass, programs)
- Create and maintain the CICS monitoring infrastructure (OMEGAMON, System Automation feeds, etc.)
- Provide and analyze SMF statistics on usage to various parties (eg. developers, managers, Operational Security Department)
- Investigate and resolve problems in CICS and related areas
- Investigation and evaluation of new products in the area (eg. the CICS Explorer)
- Control and investigate CICS CPU usage
- Provide support to the application programming groups including handling inquiry and new resource, requests, coding design questions, assist in resolving issues and abends
MQ part:
- Control and investigate MQ CPU usage
- Control and investigate MQ queues usage
- Control and investigate Space usage
- Deliver and analyze SMF statistics
- Define MQ objects (channels, queues, aliases, etc.)
- Maintain and adapt according to application growth (eg. new page sets, etc.)
Responsibilities:
- Provide technical support for customer. Own and action requests for service,
- Implementing changes and resolving assigned problems (may involve some after hours and weekend work).
- Provide 24x7 after hours on-call support as required for products supported by the team
- Personal compliance and ownership on security, audit and systems integrity posture
- Highlight areas for improvement in current processes, and implement improvements
Required Technical and Professional Expertise
- Candidate should have at least 5 years’ experience supporting CICS and MQSeries on z/OS
- Candidate must have good written and verbal skills in English
- Ability to take the lead in problem solving and coordination of multi-disciplinary groups
- Candidate should be self-organized, eager to learn with strong sense of analysis & troubleshooting skills
- Ability to multitask and switch to higher priority tasks when required
- Experience using GSD or SMP/E for product installs and applying maintenance
- Experience using trace, dumps and monitoring software for problem investigation and resolution
- Experience coding programs in REXX and COBOL
- Experience with MQSeries and MQClients on distributed platforms
- Experience with Omegamon/Tivoli products
Preferred Tech and Prof Experience
- French language skills