About us
Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Junior Technical Support Engineer for Photovoltaic Installations
Place of work: Katowice
Ref. no Śląskie > Katowice
Job description
- Handle technical product queries from dealers
- Provide technical support to dealers during the installation and design phase of photovoltaic installations
- Responsible for customer support concerning technical issues for PV Modules and PV Inverters
- Responsible for providing dealers with product related certificates
- Assist during the configuration of solar systems
- Answer technical support questions about solar systems installation and maintenance
- Document all call notes
- Customer RMA (Return Material Authorization) handling using ERP system
- Generate reports on several performance factors for evaluative purposes
Candidate’s profile
- Technical education/experience required
- Fluency in German
- Good knowledge of English
- Very good knowledge of MS Office
- Excellent diagnostics and analysis skills
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionalsin the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Programand collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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Please include reference number in the subject of your message.