Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Hard skills related
- Perform respective OTC monthly activities with adherence to written procedures (sub-ledger accounts reconciliation, applying payments, preparing statements, perform collection related activities, raise invoices etc.)
- Manage incoming and outgoing calls
- Maintain master data of clients
- Point of contact for internal and external stakeholders as required
- Identify opportunities for process improvements
Soft skills related
- Good collaborative skills allowing to effectively manage the relationship with the key stakeholders, both internal and external
- Good execution skills
- Very good communicator
- Proactivity in identifying potential improvements
- Flexibility, especially during ME and QE
- Passion and willingness to learn and deliver through Operational Excellence
- Very good English
- Working knowledge of OTC processes (1yrs)
- Master degree in accountancy or shared service experience is a plus
- Analytical skills and ability to work within a problem solving environment
- Knowledge of other foreign languages will be an asset
- MS Office (mainly Excel) skills are essential; ERP literacy is desirable (Oracle)
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
- Social benefit packages including: private medical care, My Benefit, life insurance
- Friendly work atmosphere in multicultural environment