We are a global IT service provider. With over 4,000 permanent colleagues in more than 50 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.
Junior IT Support Specialist
Wroclaw
Your Tasks
- Providing 2nd line support for an international customer
- Troubleshooting and configuring applications, finding a solution for occurring problems
- Analyzing and solving IT issues related to Microsoft Windows Environment
- Escalation of major problems to 3rd line support
- Maintaining positive relations with our end-users of our end-customer
Our Requirements
- Very good knowledge of English language
- IT Troubleshooting skills
- Ability to multitask and work under pressure
- Problem solving orientation with strong communication skills
- Knowledge of remote support users and Windows Operating System
- Ability to work on late shift (4pm-12am)
- Openness for gaining new knowledge and skills
Your Tasks
- Providing 2nd line support for an international customer
- Troubleshooting and configuring applications, finding a solution for occurring problems
- Analyzing and solving IT issues related to Microsoft Windows Environment
- Escalation of major problems to 3rd line support
- Maintaining positive relations with our end-users of our end-customer
Our Requirements
- Very good knowledge of English language
- IT Troubleshooting skills
- Ability to multitask and work under pressure
- Problem solving orientation with strong communication skills
- Knowledge of remote support users and Windows Operating System
- Ability to work on late shift (4pm-12am)
- Openness for gaining new knowledge and skills
YOUR BENEFITS
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
- Company bus from the city center
Oferujemy
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
- Company bus from Wroclaw