Zakres obowiązków: Opieka i wsparcie w zakresie oprogramowania aptecznego; Monitorowanie komputerów i serwerów aptecznych; Aktualizację systemów operacyjnych, aktualizacje systemowe, sterowniki, firmware; Instalacja i konfiguracja wymaganych aplikacji; Zbieranie statystyk awarii, naprawa...
Wspierać dział IT (i nie tylko) w codziennych potyczkach technologicznych, Dbać o to, żeby nasze komputery, sieć i centrala telefoniczna działały jak trzeba, Tworzyć zestawienia danych w SQL, bo tabelki nie zrobią się same, Diagnozować i rozwiązywać problemy techniczne, Monitorować...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Capgemini Infrastructure Services is one of the biggest outsourcing service providers in Poland. IS has achieved great success and grown rapidly since the establishment of our first service center in Krakow in 2004. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 1,600 professionals delivers IT outsourcing services to 40 clients in 20 languages.
Junior Infrastructure Analyst
Place of work: Kraków
Ref. no JIA/KRK
Job Description:
Monitor events on tools
Create a ticket in incident handling tool, regarding information included in the alarm
Apply the procedure joined to the alarm if it exists
Transfer the incident to the Level 1 Support Team
Follow the actions made by all the supports teams and make an alert if no actions are provided
Ensure that SLA are respected and alert Management rules are followed and Higher Support levels are informed
Authorize and closure change operations and report
Report on all events during the shift and inform the next shift about ongoing actions
Zakres obowiązków: Opieka i wsparcie w zakresie oprogramowania aptecznego; Monitorowanie komputerów i serwerów aptecznych; Aktualizację systemów operacyjnych, aktualizacje systemowe, sterowniki, firmware; Instalacja i konfiguracja wymaganych aplikacji; Zbieranie statystyk awarii, naprawa...
Wspierać dział IT (i nie tylko) w codziennych potyczkach technologicznych, Dbać o to, żeby nasze komputery, sieć i centrala telefoniczna działały jak trzeba, Tworzyć zestawienia danych w SQL, bo tabelki nie zrobią się same, Diagnozować i rozwiązywać problemy techniczne, Monitorować...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
