Are you ready to make a positive impact in agriculture? Join our team and support our farmer owners while experiencing a dynamic corporate environment and contributing to sustainable farming.
Our Members Service & Operations team in Gdańsk, established two years ago, provides timely support to over 8,000 farmer owners across seven European countries. As a Farmer Support Specialist, you’ll play a key role in front-line and operational support.
Administrative & Process Support – Assist teams in direct farmer contact, manage CRM data, documentation, and system updates. Collaborate with IT to enhance workflows.
Relationship Building – Establish trust with farmers by providing accurate, timely, and high-quality support.
Sustainability Support – Help administer quality assurance programs and participate in sustainability initiatives.
Knowledge Resource Creation – Develop a knowledge library and "how-to" guides for farmers and teams.
Ad Hoc & Project Work – Handle daily tasks and contribute to cross-functional projects with opportunities for growth.
- Fluent in English (minimum B2/C1 level) with excellent communication skills.
- Hold at least a bachelor's degree in a relevant field.
- Organized and detail-oriented, with strong self-motivation and the ability to manage complexity while effectively prioritizing tasks.
- Customer-focused, with a willingness to support farmers and handle their inquiries with a positive, can-do attitude.
- Adaptable communicator, capable of adjusting your style to suit different audiences.
- Proactive problem solver, able to identify and suggest process improvements.
- Experience with documentation is a plus.
- Background in customer service is a strong advantage.
- Familiarity with Salesforce is an additional benefit.
Global Shared Services is truly a global setup. As such, you will have the opportunity to collabo-rate closely with business areas across cultures and borders. You can bring your knowledge and understanding into the mix to break new ground with Customer Service in Global Shared Services.
- International operating environment
- Medical care & life insurance
- Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.
- Scandinavian working style & no dress code
- Trainings with experts & professional induction & development programs
- Financial support of your education
- Relocation package
- Referral program for employees
- Employee Assistance Program (legal, psychologi-cal, health, financial consulting, etc. )
- Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups)
- Flexible working time and home office work possibility depending on business needs
- Additional holiday depending on length of employment (up to 4 days)
- Fully paid 30 min. break
- Modern office space with beautiful view and high standard furniture (i.e. adjustable desks)
- Spacious canteen, delicious coffee and tea available on every floor in special de-signed spots
- Chill-out rooms with X-box, pool table, board games, football table and swing
If you want to drive innovation and help your colleagues worldwide, then seize this exciting op-portunity.
We have a purpose for Good
At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply an-chored in our organisation and founded on our commitment to respecting human rights, in-creasing access to healthy dairy nutrition, inspiring good food habits, and improving the envi-ronment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?
BEWARE! RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails and fake recruitment campaigns on the internet from people purporting to work for Arla Foods. Learn more via this link.
Poznaj
Arla Global Shared Services
Moooo. We are Arla GSS and we deal with business the Scandinavian way.
You most likely associate us with brands like Arla Apetina, Lurpak or Castello. We are part of the global Arla Foods group employing over 20,000 people worldwide and delivering 25 trillion glasses of milk a year. That being said… At our office in Gdańsk Wrzeszcz we do not produce butter or cheese, nor do we conduct milk quality assessment. We are a Global Shared Services Center and we deliver tens of projects in: Finance, IT, Global and Local HR, Risk Controls and Compliance, Supply Chain, Procurement, Customer Service, Member Service and Operations, European Transport Control Center, Supplier Quality Assurance.
