Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Junior Credit and Collections Specialist
Place of work: Kraków
Ref. no Praca.pl/JCCS/Eng/KRK
Job description
- Managing portfolio of assigned Customers
- Account reconciliation & advisory
- Query management & disputes resolution
- Interacting with Client's various parties & entities
- Interacting with Capgemini teams
- Building & maintaining relationship with assigned Customers & representatives
Candidate’s profile
- Very good English is required
- Multitasking & meeting deadlines
- Ability to work during Polish holidays when required
- Lotus Notes experience will be an asset
- Customer service skills
- Good understanding of GPM O2C processes is required
- Experience in finance / accounting / customer service would be an asset
- Readiness to work in late shift hours
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!