As a key player in the Collections Team, you will have the responsibility for cash receivables for our client.
- Manage standard customer ledger to collect accounts receivable balances from invoiced customers through a combination of email and telephone calls.
- Focus on cash collections, debt management, accounts reconciliation, credit refunds.
- Achieve and exceed month end and quarter-end SLAs, both CPIs and KPIs.
- Sharing relevant electronic documents as per customers' requests.
- Responsible for managing blocked orders.
- Develop and maintain good relationships with the client sales teams.
- Ensure that client requests are managed within the client's system.
- Responsible for investigating and resolving customer queries.
- Works independently, with some guidance in complex situations.
- Complete daily and ad hoc reports.
- Ensure compliance with MDT collections policies and procedures.
- Very good English and Dutch min. C1.
- Microsoft Office package knowledge.
- Team collaboration and relationship building skills.
- Proactive Problem-Solving Skills.
- Experience in Collections or Customer Service would be an asset.
- Experience in working with SAP would be an asset.
- Degree in a relevant field nice to have.
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace).
As a key player in the Collections Team, you will have the responsibility for cash receivables for our client.
- Manage standard customer ledger to collect accounts receivable balances from invoiced customers through a combination of email and telephone calls.
- Focus on cash collections, debt management, accounts reconciliation, credit refunds.
- Achieve and exceed month end and quarter-end SLAs, both CPIs and KPIs.
- Sharing relevant electronic documents as per customers' requests.
- Responsible for managing blocked orders.
- Develop and maintain good relationships with the client sales teams.
- Ensure that client requests are managed within the client's system.
- Responsible for investigating and resolving customer queries.
- Works independently, with some guidance in complex situations.
- Complete daily and ad hoc reports.
- Ensure compliance with MDT collections policies and procedures.
- Very good English and Dutch min. C1.
- Microsoft Office package knowledge.
- Team collaboration and relationship building skills.
- Proactive Problem-Solving Skills.
- Experience in Collections or Customer Service would be an asset.
- Experience in working with SAP would be an asset.
- Degree in a relevant field nice to have.
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace).
Poznaj
Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.