Stanley Black & Decker is the largest tool manufacturer in the world (Fortune 500). Our industrial tool businesses build the tools that build your world. Our brands: Stanley, Black&Decker, DeWalt, Porter-Cable, Mac Tools, Facom, Usag, Bostitch.
Our website: http://kariera.sbdinc.pl/
For our Warsaw office, we’re currently looking for:
IT Service Desk Specialist - L1
Miejsce pracy: Warszawa
Goal: to provide support and technical advice to Stanley Black&Decker end users globally.
Our IT Helpdesk team works in a 3 shift system (6-14, 14-22, 22-6).
Internal job title is IT Operations Associate or IT Operations Analyst depending on the candidate's experience.
Responsibilities:
- Remote technical support of internal end-users (according to procedures)
- Contact by phone, exclusively in English
- Work in a call center environment, in a shift-system
Requirements:
- Experience in an IT Helpdesk environment
- Fluent English
- Experience with administering Windows (7/8) and MS Office
- Practical knowledge of Active Directory, MS Exchange, (knowledge of SCCM is a plus)
- Knowledge of LAN / WAN Technologies, experience with TCP / IP
- Willingness to learn new technologies
We offer:
- New office near Rondo Daszyńskiego
- Employment contract via external agency - first contract for 3 months, next contract for 12 months (with the possibility to prolong the contract)
- Work in an international company, with many career opportunities
- Ambitious and motivating challenges
- Attractive development / training programs (IT & soft skills)
- Equipment: laptop with dual 22” monitors
- New office near Rondo Daszyńskiego, within 10 meters of the underground station