TeamQuest jest polską, dynamicznie rozwijającą się firmą, od ponad 10 lat zajmującą się kompleksowymi usługami doradztwa personalnego, w szczególności w rekrutacji specjalistów IT.
For our Client, dynamic and fast developing international Software House currently we are looking for:
IT Desktop Support Specialist
MIASTO Wrocław
Nr ref.: 24090
Zakres obowiązków:
- Providing L1 and L2 support to the regional and corporate end-user Helpdesk
- Providing local L1 and L2 support for the common end-user Hardware, Operating System software and basic application software requests
Wymagania:
- 2 years Helpdesk experience
- Education at University level in information technology or equivalent
- Fluency in English and Polish required, other languages would be an advantage
- Knowledge of major desktop applications like Google Apps and MS-Office;
- Familiarity with Windows Client and server OS; with Virtualization software like Hyper-V or VMWare's ESXi and their commands/utilities at a user level
- Familiarity with basic system administration tools and processes; for example: can boot/shutdown a machine, add and remove user accounts, use backup programs
- Ability to work in a team environment
- Demonstrated ability to technically assist other analysts/systems administrators
- Demonstrated team work and growth potential
- Excellent communication and troubleshooting skills
- Strong inter-personal skills and the ability to work in a team environment
- Customer focused
- Capable of providing training to end-users in applications, IT topics like end-user protection and security, Google Business Apps usage, etc
Dodatkowe atuty:
- ITIL Foundation certification
Oferujemy:
- Attractive salary
- Comfortable office and friendly atmosphere
- An attractive package of social benefits