IT Delivery Manager

Our client is seeking IT Delivery Manager to join for a world-leading technology company. The company Delivery Management is a much broader scale of Project Management. It is the organization, administration, and supervision of people, processes, and technologies - which when combined into a comprehensive plan, provide the business and technical functions needed to achieve what the clients expect to receive.

The role will be to oversee management and the company clients’ relationships. You will be accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget.

Additionally, an important part of this role will be Resource Management and building the organization. This means defining a recruitment demand, hiring proper people and allocating them to projects that match their skills and ambitions. You will be also responsible for creating a satisfying working environment for your team members, creating career development plans and keeping them motivated.

• Delivery Management:
• Establish long-term partnerships with the clients and manage their expectations
• Take end-to-end responsibility over the delivery
• Build the delivery plan along with estimations on timeframes, quality and quantity of

resources required to successfully implement projects

• Prepare engagement revenue and resource forecasts
• Establishes criteria concerning deliverability, performance, maintenance, design

and costs

• Assure governance of processes in delivery management and production as per selected

delivery model

• Generate visible added value that company delivers to the client by suggestion of

innovative solutions to business problems/processes that leverage technology to
provide marketing differentiation, efficiency improvements and better user
experiences

• Co-ordinate the preparation of customer proposals and statements of work
• For the top management and the client - act as a single point of responsibility over any

delivery related matters, including escalations, upsells, ramp-downs etc.

• Resource Management:

• Hire right people at the right time - to support both new opportunities and already

established business

• Manage project assignments of people from the organization
• Perform knowledge management within the organization, define skills/technologies to

be learned and request respective trainings

• Perform motivation actions and coach/verify how the same is performed by managers

and team leaders from your organization

• Conduct performance appraisals and manage salaries within the organization in order

to meet attrition and profitability goals

• Ensure that proper software development processes and engineering standards are in

place

The successful candidate should have the following attributes:

JOB REQUIREMENTS:

• Several years of experience in managing medium-to-large (30+ FTE) software delivery

organizations

• Solid experience with people management and growing the organization
• Extensive experience in IT project management, including management of several projects in parallel
• Excellent knowledge of Agile software development methodologies
• Prior experience with hands-on software development and good understanding of software engineering practices
• Excellent leadership and communication skills
• Demonstrated skills in client relationship management and ability to manage, direct and

command respect from technical and delivery team members

• Ability to engage with the client in technology discussions
• Previous experience in working within outsourcing environment and managing offshore delivery organizations is highly desirable
• Fluent English, both spoken and written ( C1 level)

Company offers attractive compensation package:

• Salary up to 28 000 PLN/m and benefits based on your professional experience and skills
• Flexible working schedule
• Involvement in international projects with customers from Switzerland, Germany, Sweden,

UK etc.

• Relocation package for candidate and family members
• Benefit package (health care, multisport card, lunch tickets, petrol vouchers etc.)
• Grants of the cost of certification and IT conferences

Recruitment Agency no. 812.