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Praca.pl Praca Małopolskie Kraków Specjalista ds. Aplikacji Kraków
IT Application Analyst- Technical Support

IT Application Analyst- Technical Support

ManpowerGroup
Kraków
praca stacjonarna
3476 dni temu

Experis™ is the global leader in professional resourcing and project-based workforce solutions. We accelerate organizations’ growth by intensely attracting, assessing and placing specialized expertise in IT, Finance & Accounting, Engineering and Healthcare to precisely deliver in-demand talent for mission-critical positions, enhancing the competitiveness of the organizations and people we serve.

IT Application Analyst- Technical Support
Workplace: Kraków
Nr Ref.: ITA/097/GBE

Job Description
  • Supporting internal users in technical issues with multiple Web and Mobile based applications
  • Technical resolution of incidents at 1st and 2nd line
  • Ensuring logged tickets are dealt effectively and escalation to 3rd line as appropriate
  • Timely progression of all incidents and requests to ensure SLA's are met
  • Tracking of all incidents and escalation where appropriate
  • During programming enhancements ensuring that all new codes are thoroughly tested prior to moving the new release into the production environment
  • Incident Management

 

Requirements
  • Min. 1 year experience in a similar technical role
  • Very good communicational level of English
  • Willingness to learn and bring own impact to the team
  • Degree in Information Systems, Computer Science or related technical discipline or equivalent would be an asset
  • Available to take calls outside of normal working hours when required

 

Offer
  • Attractive salary and benefit package
  • Stable employment
  • Work in a international company which is a leader on the market
  • Work in an international environment
  • Work with the high-qualified team of professionals
  • Possibility of career development
  • Possibility of development an experience in the field of IT
  • A wide range of trainings

 

If you are interested in this offer please send your application by clicking Apply button.
When applying please enclose the below statement: "Hereby I voluntarily agree to the processing of personal data contained in my CV by a ManpowerGroup Sp. z.o.o. for the purpose of the recruitment process in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2014, pos. 1182). I hereby consent to the disclosure of my personal data to other entities of the Manpower group and potential employers for the purpose of the recruitment process. I have the right to access to my data and correct them."

Agencja zatrudnienia – nr certyfikatu 412.
 

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