Avenga is a global IT and digital transformation champion. We deliver strategy, customer experience, solution engineering, managed services, software products and outsourcing services like: staff augmentation, team leasing and permanent employment.
Together, we are more than 2500 professionals with over 20 years of experience. We are present in Europe, Asia and the USA.
Interim Site Tech Lead
Miejsce pracy: woj.
małopolskie
Nr ref.: LP/ISTL/POZ/06
Nr ref.: LP/ISTL/POZ/06
Build and manage Interim site team
- Plan and execute knowledge transition from Site tech team and review site specific SOPs
- Prepare Knowledge Transition Exit Document, review and update DRP for the TSA period
- Take ownership of Technical assets at the site on ServiceNow and PAMS
Tech Support
- Manage BAU Tech support throughout TSA period at the divesting site
- Manage Cutover support and Hypercare establish process workflow, lead daily calls with workstreams and leadership and provide daily status reporting
- Onsite liaison for application and Infra decommissioning activities working closely with Application lead and Data Disposition Lead on various tasks
Asset Ownership and maintenance
- Responsible for coordinating planned and unplanned patching and maintenance activities with Site staff and above-site teams by ensuring minimum production downtime
- Review and approve change requests and provide tech support if needed
- Responsible for managing user access to technical components and period access review
- Responsible for managing and maintaining all shared computers and ensuring that they are up-to to date, raising and managing exceptions and risks for any deviations
Participate and contribute to divestment activities
- Responsible for creating Master User List by coordinating with HR Tech & Core Tech and maintaining status of user assets and access during the TSA period
- Participate in Joint Planning sessions and act on Interim Site tech milestones, RAID items, Trainings etc.
- Stakeholder Management & Communication
Maintain and manage communication with Site Leadership team and New-Co IT team