Diversey Poland Services, part of Sealed Air Corp., is global leader in food safety and security, facility hygiene and product protection. With widely recognized and inventive brands such as Bubble Wrap® brand cushioning, food packaging solutions and cleaning and hygiene solutions. Our company offers efficient and sustainable solutions that create business value for customers, enhance the quality of life for consumers and provide a cleaner and healthier environment for future generations. The company generated revenue of approximately $7.6 billion in 2012, and has approximately 25,000 employees who serve customers in 175 countries.
The collections clerk position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of customer location techniques, collection methods, legal claims, and the selective use of outside collection services.
The Credit & Collections Specialist will:
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Stratify collection activities to maximize cash receipts
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Contact customers regarding overdue accounts and determine reasons for non-payment
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Notifies or locates customers with delinquent accounts and attempts to secure payment, using postal services, telephone, or personal visit
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Mails form letters to customers to encourage payment of delinquent accounts
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Negotiate the return of overpayments
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Monitor cash on delivery or credit card payments
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Issue credit hold notifications
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Recommend bad debt write-offs
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Maintain accurate records about the customer payment status
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Coordinate customer credit changes with the credit department, reviewing terms of sales
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Issue dunning letters to overdue accounts
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Issue LPC invoices
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Recommend that accounts be shifted to a collection agency or to legal action
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Understand and adheres to policies and procedures governing collection activities in area
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Cooperate with AR department to check correct posting of customer payments
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Cooperate with AP department to agree compensation with vendor payments
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Cooperate with external Lawyers Office in case of legal actions
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Experience on similar position in AR department
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Good English
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Computer literate; SAP, Excel & Word
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Good interpersonal skills & organizational skills
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Problem solving ability & team worker
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Good organizational skills
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Ability to work under pressure and to priorities workload
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Detail oriented, with the ability to work independently
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The employee contract for defined time (for 18 months)
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International working environment
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A highly respected and challenging jobs
We kindly inform we will contact only selected candidates.