HR Administrator with French

For Our client - well-known, global entertainment company, currently we are looking for the Candidate of the position of

Responsibilities:

• Support employees, line managers and external vendors with diverse queries and service requests across various communication channels, including case management, live chat, telephony and email
• Support and guide employees on how to complete self-service transactions as required
• Manage and action cases requested by employees in SAP SuccessFactors and ServiceNow
• Process and approve employee data from self-service transactions as required
• Consistently execute People & Culture transactional services according to agreed service levels
• Work collaboratively as a global team with other areas of the People & Culture team or other teams to resolve escalated or misdirected employee questions
• Ensure integrity and accuracy of employee records
• Perform data processing for all transactions in People & Culture systems
• Maintain organisational structures within the People & Culture systems
• Analyse data processed in the systems and vendor integrations to determine compliance and accuracy
• Assist with testing related of People & Culture systems if required
• Manage and evaluate multiple employee programmes to ensure policy compliance
• Participate in People & Culture projects and initiatives to improve processes and drive efficiencies system
• Conduct audits and quality assurance testing to ensure accuracy of transactions and processes
• Perform other responsibilities as assigned which may become essential to the position

Requirements:

• Over 1 year of professional customer service experience in a global organization (experience in HR administration will be a strong asset)
• Fluency in English (min. B2+/C1) and preferably – in French (min. B2/C1)
• Proficient in MS Office tools
• Knowledge of People & Culture (HR) Systems such as ServiceNow and SAP SuccessFactors
• Good communication skills and confidence to deal with people at all levels across the organization
• Customer focus and team-working skills

We offer:

• Benefit package (e.g. lunch / sports card)
• Private medical healthcare
• The possibility of home office
• Cafeteria system.