Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care, human resources and marketing services. BPO employs over 2700 specialists in its offices located in Krakow and Katowice.
Currently we are searching for an experienced HR Administration Process Specialist.
The jobholder will be responsible for processing the HR data correctly and timely according to the project deadlines and to the expected quality, interacting with the Client on a daily basis via phone and email, working on resolving HR related issues, cooperating with other delivery team members, and ensuring that the documentation is up to date.
- Answer client’s calls and emails
- Process HR Administration requests
- Provide clarification of HR policies and procedures
- Organise knowledge sharing sessions internal and cross teams
- Successful process related problem solving
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
- Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes
- Scope of the HR Admin service is: New Hires, Movers, Leavers, HR master data management, Manage HR organization structure, Time and Absence management, HRA Reporting
- Bachelor degree
- Experience in HR Administration
- MS Office, Process specific systems/tools, e.g. SAP
- Very good command of written and spoken French or German
- Very good command of written and spoken English
- Very good communication skills
- Very good client facing skills
- Good knowledge of MS Office
- Good analytical skills
- Able to work to tight deadlines
- Able to cooperate within the team
- Professional development in a dynamic, growing business
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Participation in prestigious international projects
- Excellent working atmosphere