Job Description
Your future made with IBM
IBM Client Innovation Center Wroclaw & Katowice is now hiring experienced professionals!
Experience new and diverse professional challenges. Take your career further with IBM’s Client Innovation Center in Katowice. Be part of a multicultural team that helps our clients to transform how their IT services are delivered. You will discover a friendly team-focused environment: an inspiring workplace that provides an open and collaborative culture. Enjoy varied and challenging work - and grow your expertise through training and career development tailored to you. Shape your future by joining a global team that has driven client success for more than 100 years.
What will you make with IBM?
Responsibilities:
- keeping the HP Service Manager (HPSM) product up & running
- managing product lifecycle: install, test and deploy of new SW versions, patches and fixes
- guaranteeing business continuity and disaster recovery (BC & DR) capabilities
- improving the product architecture according to the needs (e.g. product scalability)
- customizing HPSM configuration (through programming, when needed) to satisfy processes’ functional requirements
- managing relationship with HP support
- managing relationships with ITSM process managers
- supporting to other tool user
Required Technical and Professional Expertise
- Experience as HP-Service manager and HP CIT developer/administrator
- Experience in designing, development, implementation, installation, and testing of custom and HP applications software and interfaces
- Ability to investigate user problems and needs, identify their source, and determine possible solutions
- Experience as Java, JavaScript developer will be an advantage
- Experience in maintaining documentation of problems and resolutions for future reference
- Knowledge of Oracle Sql, Windows Shell
Preferred Technical and Professional Experience
- Practical knowledge of WebServices
- HP certificates
Additional Benefits:
- Trainings and certifications
- Private medical package and insurance package
- Multisport Card
- Working on international projects in multicultural teams
- Good to be an IBMer discounts
- Cinema & trips for IBMers
- Language classes
- Summer camps for children