Helpdesk Technician with Dutch
Kraków
Helpdesk Technician with Dutch
Kraków
Nr Ref.: 1083437
Kraków
Nr Ref.: 1083437
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
For our Client, a global IT services company we are looking for Helpdesk Technician with Dutch language.
Your new role
Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc. Log all service requests into the company service call tracking system. Record the problem description, including specific error messages and/or symptoms. Follow-up on closed service requests to insure customer satisfaction. Assist in training initiatives to new and current employees
What you'll need to succeed
Very good knowledge of Dutch and English language. High school/college/university diploma from a technical area or equivalent experience – nice to have 0-2 years’ experience in a similar position. Technical skills – nice to have: Windows OS, Microsoft Office Suite, Internet browsers, communication protocols, computer hardware. Eager to learn new technologies with attention to details. Must be a problem solver. Positive, can do attitude and ability to work in a team.
What you'll get in return
Full time job, stability of employment Intensive training Competitive salary package according to candidate’s knowledge and competencies Benefit package Private medical healthcare Friendly working atmosphere in a dynamic international and multi-cultural team
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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