As a Graduate Team Manager you will be responsible for ensuring the training that is required
will be available for the team and will have responsibility to ensure the training is completed
successfully.
- Manage the processing environment to protect production systems critical to the success of the business
- Deliver an operations environment that meets all service level agreements
- Develop and recommend tactical and strategic plans for processing operations
- Select, train, develop, and lead an efficient and effective processing team
- Identifies and recommends cost-saving and continuous improvement initiatives within the processing area
- Ensures all backup and recovery and disaster recovery processes will meet or exceed business requirements
- Develop and implement team standards and procedures that support departmental standards and procedures.
- Develops and executes projects plans, budgets work and results
- Develop, manage, and forecast the budgets
- Complete Bachelor degree or the equivalent combination of education, training, or work experience
- Knowledge of processing administration and processing activities and controls
- Proficiency in client communication and escalation management
- Proficiency to effectively supervise, lead, and manage staff members
- Knowledge of project management methods and techniques
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management,
- individual contributors
- Excellent problem solving, team and time management skills managing multiple deadlines for self and others
- Proficiency in evaluating the performance capabilities of subordinates as well as counsel subordinates in development and/or corrective discipline
- Proficiency in evaluating the performance capabilities of subordinates as well as counsel subordinates in development and/or corrective discipline
- Proficiency in making projections of future expenses bases on analysis of cost effectiveness of past expenditures
- Proficiency to operate independently.
- Competitive salary
- Private medical care
- Life insurance
- Fresh fruits and cookies every week
- Benefit Multisport
- Brand new office space
- Employee Assistance Program
- Chill and game room
FIS is a global leader in banking and payments technology as well as consulting and outsourcing solutions. With a long history deeply rooted in the financial services sector, FIS serves more than 20,000 institutions in over 130 countries. Headquartered in Jacksonville, Fla., FIS employs more than 55,000 people worldwide and holds leadership positions in payment processing software, services and outsourcing of the technology
that drives financial institutions, FIS is 426 on the Fortune 500 and is a member of Standard & Poor's 500® Index.