Global Travel and Expenses Specialist with Turkish
At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.
To strengthen our Global Travel Services (GTS) team, we are looking for a Travel & Expenses Specialist with customer service experience. Seize this unique opportunity to take an active part in shaping our new CSS center and grow together with the rapidly developing organization.
Your responsibilities
- Auditing employee expense reports for accuracy and compliance with the Travel and Expenses policy (T&E)
- Addressing all inquiries and/or complaints in a timely and professional manner
- Ensuring that SLA and KPIs are completed with the required quality and speed
- Investigating and resolve T&E related issues and queries
- Providing data to the reporting and analytics team for management roles
- Providing excellent customer service to employees and other parties
- Recommending process improvements to create greater efficiency and productivity
Your background
- Undergraduate degree or equivalent, preferably in a finance discipline but not required
- Good business English skills (B2/C1) and Turkish (B2/C1)
- Ability to provide superior customer service and quick responses to inquiries
- Previous corporate experience in T&E or Finance or Customer Service would be highly advantageous
- Experience of working with SAP
- Experience of working with Concur (good to have)
- Ability to work independently and manage multiple tasks
- Ability to work in teams and with deadlines
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com