German speaking Customer Service Specialist
Gdynia
German speaking Customer Service Specialist
Gdynia
Nr Ref.: 1041430
Gdynia
Nr Ref.: 1041430
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
On behalf of our Client, a global international company located in Tricity, we are currently seeking Candidates for the position of Customer Service Specialist with German.
The person on the position of Customer Service Specialist will offer an expert advice and help to clients over various channels. Customer Service Specialist’s daily duties will include managing resolution processes and assuming ownership of functionality, data content or technical queries as well as ensuring that customers are always kept up to date about the status of their query. Moreover the scope of responsibilities includes building an extensive network throughout the company to facilitate quick and efficient resolution and managing the customer relationship through the use of Siebel CRM.
To be successful in this role you will need to have at least graduate level education or equivalent, preferably in Economics, Business or Finance, professional experience in a Customer Service role and very good knowledge of English and German language as well as excellent service and communication skills.
Our client offers multicultural working environment, additionally providing private healthcare, well being program, retirement plan and opportunity to participate in the Employee Stock Purchase Plan.
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