Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
The overall objective of the Financial System Manager is to manage the service effectively in such a way that the services supplied to the clients satisfy the requirements and meet contractual commitments.
The financial solutions team will be responsible for the system and data support, including power user support, user and authorization management, solutions for business IT problems, implementation and validation of data or system changes, interface and release management as well as helpdesk and end user support.
- Coordinating the process of gathering business IT requirements in collaborating with stakeholders
- Responsible for all activities relating to a client
- Team management
- Analyzing and preparing design proposal, configuration of applications, scheduling implementation and performing User Acceptance Tests (UAT)
- Reviewing correctness of master data and handling master data changes
- Interface management, comprising planning, forecasting and budgeting of system maintenance and attending regular update meetings
- Analyzing, solving and closing data issues in interaction with all finance domains
- Performs applicable controls
- At least 7 years working experience in respective activities
- Excellent verbal and written English;
- Bachelor's degree in Accounting or IT
- Very good knowledge of MS Office (proficient with MS Excel, Access)
- Experience with VBA and programming languages (ex SQL) is a plus
- Experience with ERPs/ SAP (ideally certifications), and Financial systems
- Proven people management and leadership skills, at least 12 months of relevant experience
- Strong client-facing skills, with ability to quickly establish rapport with client contacts at all levels
- Highly developed negotiating, presentation and communication skills;
- Resilient, focused and with strong achievement drive in a dynamic and fast moving environment;
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
