Fast Feedback Backliner – English and German speaker

On this position you will be responsible for giving a fast feedback on new issues or different trends in cases received from the Call Center to the Client.

• Focused on DACH market and sharing best practice with all EMEA Sites;
• Produce defined product quality reporting;
• Reports outcome directly to Quality Feedback Engineer of Client side on a daily basis;
• Attend to telephone conferences;
• Close communication to Product Specialist.

• Complete training for supported products;
• Good work conditions, stable employment – full time contract (40 h/week);
• Internal promotion opportunity;
• Friendly, multinational work environment;
• Relocation and social package.

• Labor contact (full time or part time)
• Relocation bonus
• Private healthcare, Christmas vouchers
• Employee command program
• Bonuses for the best performers