Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
- Responsible for timely cash collection and handling of incoming complaints
- Ensure Service Level Agreements for the teams' are met
- Escalate credit control related exceptions and execute control checks of compliance with client's credit policy
- Responsible for creating and providing functional and operational reports to executive management that provides essential information to manage the business.
- Creating consistent methods for analyzing and reporting metrics. (includes description of trends and meaning)
- Develop, maintain, and update all accounts receivable process documentation
- Provide process improvement guidance / changes for review by leadership
- Work with management team to drive continuous improvement in the processes
- Assist management with career development activities for team members including performance management, informal feedback, training, and resourcing
- Provide internal and external audit support, as requested Perform activities in line with client's procedures and policies
- Very good English (C1)
- Fluent Latvian, Lithuanian, Estonian or Slovenian language nice to have
- Educational background in finance, accounting or economy is an advantage
- Microsoft Office skills (Excel, Outlook)
- Flexibility, especially in the period of month/year - end closing
- High accuracy and focus on details
- Ability to work analytically in a problem-solving environment
- Very good communication and interpersonal skills
- Ability to manage the team proved with relevant experience
- Strong organizational, multi-tasking and time-management skills
- Experience in Collections or Disputes as asset
- Location: Warsaw
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
- Social benefit packages including: private medical care, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment