If customers are inspired by the competence and friendliness of your service, then you are exactly right at TELUS International. It's a special talent to make people on the phone feel like they are in best hands. If you want to live customer service at best quality, we have the perfect job for you.
For our team in Gdańsk we are currently looking for support as
Digital Marketing Specialist with English for Social Media Project (m/f/d)
Miejsce pracy: Gdańsk
Overview of tasks:
- Contacting new and existing clients (Agencies or Advertisers) via phone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
- Improve client’s experience by driving optimal and appropriate product adoption
- Manage a portfolio of clients with responsibility for growing revenue
- When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products
- Produce success stories from advertisers who have had success in growing their business by using the products
- Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success
We are looking for:
- 1 to 3 years’ experience in digital marketing or online sales organization preferred
- Proficient level of English language with excellent communication skills
- Highly motivated and goal-oriented
- Creative decision-making skills and proven ability to work independently
- Strong attention to detail and follow-up skills
- Ability to multitask and work under pressure
- Feels comfortable contacting clients via phone, chat or email
We will offer:
- Comprehensive product training and intensive training-on-the-job
- Flexible planning of working hours for a good work-life-balance
- Internal training and further education possibilities via our campus
- Advancement opportunities in our international company
- Highly motivated and dedicated team with flat hierarchies and informal culture
- Great office with modern workplaces as well as free drinks and regularly fresh fruits as a little extra motivation
- Private medical healthcare
- Medicover sport