Ogłoszenie numer: 7546557, from 2022-10-03
Artionis is a premium outsourcing partner for governments worldwide. We are present in 25 countries providing administrative and non-judgmental tasks related to visa, passport, identity management, and other citizen services. Our multicultural and interdisciplinary teams with about 300 employees work together at our 65 offices located across the globe to deliver quality services to our clients, using streamlined processes and state-of-the-art technology.
Deputy Manager - Operations
Location: Warszawa, ul. Prosta 69
Job description
- Undertake overall responsibility of the business unit
- Develop and maintain business relationships with all Consulate officials
- Manage unit and staff efficiency & productivity
- Lead new process roll outs in the respective Visa Application Centre(s)
- Control & maintain Unit's expense budgets and allocated resources
- Ensure conduct of Product & Process Training to all staff on a regular basis through coaching and development
- Manage Security (Physical & Data) at the Application Centre and to ensure effective controls are in place to pre-empt any physical / data security breach incidents
- Mentor the team on a regular basis, thereby ensuring a successor is created for the position
Requirements
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Experience as a Supervisor / Assistant Manager
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Native Russian Speaking
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Good command of Polish and English
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Excellent Team Management and Motivational Skills
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Very Good knowledge of computer skills
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Adaptability and presence of mind to handle customer queries and complaints
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Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness