Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
For one of the most recognizable online Search Engine we are currently looking for candidates to join the position in Risk and Compliance team.
- Performing documents check, transaction verification and research on a range of customer types with different structures in all jurisdictions
- Perform reviews through agreed process stages, with reference to clients’ policies and procedures, to drive effective and agreed early resolution
- Processing customer transactions
- Reviewing publicly available sources for information pertaining to customer due diligence
- Ensuring all queries received are responded to in a timely manner
- Maintaining delivery of a high quality service level to clients and ensuring any queries are dealt with in a professional manner and escalating where appropriate
- Understand and act in compliance with Accenture and its client’s policies and procedures with regard to Data Protection
- Ensuring a professional relationship is maintained with external clients and stakeholders at all times
- Assisting in drafting and documenting policies, procedures and processes as and when required
- Promoting a strong compliance culture within the company
People Attributes:
- Flexible and quick learner, able to adapt to continuously evolving environment
- Ability to understand your current clients’ processes and guidelines
- Ability to research, perform account investigations, upsell, optimize, document, update and follow up on these issues and responses as they come up
- Resolve issues in a timely manner, pro-actively communicate on progresstions
- Self-driven with attention to detail and follow-through
- Ability to multi-task and work under pressure
- Excellent communication skills: verbal, written, listening skills
General Skills:
- Written and spoken fluency in German, French, Spanish or Italian
- Experience working AML or compliance would be an advantage
- Comfortable with a rapidly-changing environment
- Strong problem-solving skills
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment
- Full time employment contract and great salary
- Referral program with monetary awards
- Unique office environment with catering for employees, drinks and game rooms
- Work for one of the most recognizable IT companies as a client
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Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.