If customers are inspired by the competence and friendliness of your service, then you are exactly right at TELUS International. It's a special talent to make people on the phone feel like they are in the best hands. If you want to live customer service at the best quality, we have the perfect job for you.
For our team in Gdańsk we are currently looking for support as
Customer Support Specialist with Czech (m/f/d)
- Contacting our clients (Agencies and/or Advertisers) via phone and email, identifying and providing them with the best solution for their business goal;
- Provide Information about online advertising services;
- Prepare online advertisement strategies based on clients’ needs;
- Asses customers’ advertising needs’.
- Fluent in Czech (both written and spoken);
- Very good level of English (B2 level);
- Active networking platform user;
- Online advertising experience is considered an advantage.
- Attractive salary starting from 10,000 PLN (around 2,000 EUR) gross per month;
- Relocation allowance for smooth transition;
- Exciting bonus scheme in place;
- Employee referral bonuses and recognition program;
- Private medical healthcare;
- Medicover sport;
- Fully paid comprehensive product training and intensive -on-the-job training;
- Stable job and career development opportunities;
- Positive international working environment;
- Modern work space with relax zones, PlayStation area, etc.
- Highly motivated and dedicated team with flat hierarchies and informal culture.
Poznaj
TELUS Digital
Who are we? Competence Call Center member of TELUS Digital a multilingual provider of digitally-enabled customer experience and IT solutions. After merging with Competence Call Center, the company has more than 10,000+ team members across Europe and 50,000+ worldwide. Competence Call Center member of TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. The company serves clients in over 50 languages. Our Gdańsk location was founded in 2014 and since that time, we are offering workplaces for many different positions. You can learn more below.