Customer Support Advisor with Polish
Miejsce pracy: Szczecin
Job description:
- Be the voice of SumUp – the direct link to the customers.
- Take care of Italian speaking customers by phone, email, chat and social media channels.
- Support SumUp’s merchants for all questions and inquiries about our product and service.
- Work actively on the optimization of all processes related to our customers, to constantly increase the happiness of our merchants.
Requirements:
- Excellent language skills in Polish (C1) and feeling comfortable speaking and writing in English.
- You love to communicate, while being easy-going and patient with our customers.
- You’re curious and persistent when solving issues.
- You’re organized and cool-headed, and you thrive in a fast-paced environment.
- You’re confident using smartphones, tablets and computers.
We offer:
- Permanent employment (full time).
- Private medical care.
- Language courses.
- Group insurance program, sports and leisure program.
- Multinational atmosphere.
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.