Customer service support with Danish
Miejsce pracy: Katowice
Job description:
- Customer service- voice and non-voice for a popular fashion brand via phone, email, social media, live chat. We take a break from phone calls on Sundays, we only handle chat. :)
- Providing reliable and accurate information in response to customer queries and issues.
- Actively communicating within the team and supporting team members.
Requirements:
- Experience in telephone customer service or work of a similar nature is welcome.
- Fluency in spoken and written Danish and Polish (min. C1).
- Knowledge of English at B2 level for communication in the team and during training.
- Excellent computer skills and MS Office skills.
- Shift work: Mon-Fri. 8:00-16:00/11:00-19:00 + 3 days on weekends 9:00-17:00.
- Working 5 days a week. If you work at the weekend, your days off are during the week.
We offer:
- Stable employment - full-time employment contract from the first day of cooperation
- Rich social package (MyBenefit cafeteria, private medical care, life insurance)
- Training fully preparing for work
- Fully home-office work
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.
