Customer Service Specialist with Dutch
Miejsce pracy: Katowice
Job description:
- Making outbound calls to existing customers of one of the popular mobile network operators
- Advising and up-selling users higher packages
- Offering customers transfers: from offline to online / from pre-paid to post-paid packages
- Providing exceptional service and high levels of user satisfaction
Requirements:
- Excellent knowledge of the Dutch (min. B2) and English (min. B1)
- Communication skills and customer-oriented attitude
- Fast learner with a sales mindset
- Previous experience in customer service / sales is not required but is a plus
We offer:
- Comprehensive training that prepares you for your job - participation in the training is remunerated
- Work fully from home / remotely (across Poland)
- Team Leader support and development opportunities (Concentrix Academy, Concentrix University)
- Refer a Friend campaign with attractive bonuses
- Private medical care and life insurance
- Multisport and MyBenefit
- Social events and integration
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.