Gdańsk
Monday-Friday
Standard office hours
Responsibilities:
- Able to adapt quickly in a rapidly changing environment by staying abreast with all the policies changes
- Making sure that deals are processed as the client required SLA
- Strive to understand and resolve issues/queries at the first instance
- Efficiently Process predefined number of transactions as assigned with highest level of accuracy as agreed upon by the client
- Resolve process related queries and expedite on data requests
- Maintain confidentiality of all information, policies, and procedures
- Proficient level of Spanish (min. C1)
- Good command of English
- Goal and result-oriented mindset
- Excellent writing, reading and analytical skills
- Computer knowledge, the ability to browse the internet, ability to send and receive emails, good typing speed, expertise in excel is required
- Connect & provide highest level of satisfaction to the customer
- Quick learning and understanding of Microsoft Policies
- Ability to work in a complex multitasking environment (navigating through multiple on-line systems)
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Training & development opportunities
- Competitive salary with cafeteria benefits
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Poznaj
Cognizant Technology Solutions Poland Sp. z o.o.
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.At Cognizant, we celebrate diversity and inclusion across our workforce and with our partners, communities and fellow racing fans. That’s why, alongside the Aston Martin Cognizant Formula One team, we work in unison for a more inclusive future. All in, all welcome.